1) Q : When can I get the quotation for my inquiry?
A: Usually the quotation will be sent to you within one working day
upon all product details being clear.
2) Q : How long is the mass production lead time?
A : Normally 10-12days. Rush order is available.
3) Q : Can I get a sample before bulk production?
A : Yes. Usually we will make a pre-production sample for your
quality evaluation. The mass production will
be started after we get your confirmation on this sample.
4) Q: How long can I get the pre-production sample?
A : After all details (material, design) being confirmed and the
sample fees received, the sample lead time will be within 3 days
and Express delivery takes around 3-4 days.
5) Q: Is the sample charge refundable?
A : Yes, normally the sample charge is refundable when you have
placed you order,
but the sample shipping freight should be deducted.
6) Q: what kind of paper can I choose?
A : We offer almost all kninds of paper available in the market,
such as wood-free paper, art paper, kraft paper, paper cardboard,
etc. We'll let you know if the paper your require is very special,
and we can find out a solution together.